Gorillx

Backup & Disaster Recovery

Thu, 08 Oct 2026 00:00:00 +0000

Back up and running in minutes, not days

A backup you have never tested is a hope, not a plan. We design, run, and regularly test your backups and recovery so that when something fails, you are back quickly — with no drama and no lost work.

What’s included

Automated daily backups of servers, endpoints, and cloud data (including Microsoft 365)
Offsite, encrypted copies following the 3-2-1 rule
Regular test restores so we know recovery actually works
Documented recovery plan with clear roles and target recovery times
Ransomware-resilient, immutable backups that attackers cannot quietly delete

Outcomes you can measure

A defined Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Proof — from real test restores — that your data comes back
Confidence that a ransomware incident is a bad day, not an extinction event

Protect your data →

Cloud & Microsoft 365

Thu, 08 Oct 2026 00:00:00 +0000

Modern collaboration, done right

Cloud should make your team faster and your data safer — not create a new mess. We plan and execute cloud projects end to end, with security baked in from day one.

What’s included

Microsoft 365 deployment — email, Teams, SharePoint, and OneDrive
Tenant hardening against the most common attacks and misconfigurations
Email and file migrations from legacy or on-premises systems
Azure infrastructure design, deployment, and cost optimisation
Licensing reviews so you only pay for what you actually use

Outcomes you can measure

Migrations that finish on time and on budget, with no data loss
A hardened tenant that passes a security baseline review
A lower, right-sized monthly licensing bill

Plan your migration →

Cybersecurity

Thu, 08 Oct 2026 00:00:00 +0000

Security that enables the business

Every organization is breachable under the right circumstances — security is risk management, not a magic shield. We help you understand your real risks, fix what matters first, and keep operating. No fear tactics, no jargon.

What’s included

Security risk assessments mapped to a recognised framework
Endpoint detection & response (EDR) on every device
Email security & anti-phishing with user awareness training
Multi-factor authentication (MFA) rollouts across your apps
Patch & vulnerability management prioritised by actual exposure
Incident response planning so you know who does what when it matters

How we frame it

We explain each risk, what it would cost if it were realised, and the options to remediate or accept it. You make the business decision — accepting a risk is a valid choice when the cost of fixing it does not make sense.

Helpdesk & Support

Thu, 08 Oct 2026 00:00:00 +0000

Support people are glad to call

A helpdesk only works if people use it. Ours is staffed by real humans who remember your setup, answer quickly, and explain things without condescension.

What’s included

Unlimited remote support during business hours
Clear response-time targets (SLAs) by priority, published up front
Onboarding & offboarding of staff, done the same way every time
Self-service portal for tickets, requests, and status
Monthly reporting on volume, response times, and recurring issues

Our response-time targets

Priority	We respond within
Critical (business down)	15 minutes
High (major impact)	1 hour
Normal (single user)	4 hours
Low (requests)	1 business day

Talk to our team →

Managed IT & vCIO

Thu, 08 Oct 2026 00:00:00 +0000

Your IT department, without the headcount

Gorillx becomes your IT team. We monitor, patch, and maintain every device and server around the clock, so most problems are solved before anyone on your team notices them.

What’s included

24/7 proactive monitoring of servers, endpoints, and network devices
Automated patching for operating systems and third-party apps
Asset and warranty tracking so nothing ages out unexpectedly
Vendor management — we deal with your ISP and software vendors so you don’t have to
Virtual CIO (vCIO) quarterly reviews: budget, roadmap, and risk, in plain language

Outcomes you can measure

Fewer tickets, because problems are prevented rather than reacted to
A predictable, flat monthly cost instead of unplanned break-fix bills
A rolling 12-month technology roadmap tied to your business goals

Book a free IT health check →

Five cybersecurity wins you can get in under an hour

Thu, 01 Oct 2026 09:00:00 -0400

You do not need a six-figure budget to meaningfully reduce risk. Here are five high-impact security steps most teams can take today.

Why managed IT beats break-fix for growing businesses

Thu, 24 Sep 2026 09:00:00 -0400

Break-fix IT feels cheaper until you add up the downtime. Here is why a flat monthly managed model usually wins for growing businesses.

About Gorillx

Mon, 01 Jan 0001 00:00:00 +0000

We run the technology so you can run the business

Gorillx is a boutique IT consulting and managed services provider. We work with growing businesses that have outgrown “the person who is good with computers” but are not ready for a full in-house IT department.

How we think

Security is risk management. No organization is ever perfectly secure. We help you understand your risks, cost them honestly, and decide what to fix and what to accept.
Technology serves the business. Every recommendation ties back to an outcome you care about — revenue, cost, risk, or time.
We compete on value, not fear. We explain, we don’t pressure. You make the calls.
People are smart. We treat your team as the capable adults they are, and we explain things in plain language.

The three pillars

Good security and good IT rest on three pillars working together: technical controls, people, and process. A weakness in one can be offset by strength in another — and we help you find the most cost-effective balance for where your business is today.

Contact

Mon, 01 Jan 0001 00:00:00 +0000

Let’s talk

Curious whether your IT and security are where they should be? Book a free, no-obligation 30-minute IT health check and we will tell you exactly where your risk and spend are hiding.

Prefer to reach out directly? Call +1-888-229-0313 or email hello@gorillx.com. Our helpdesk is here for clients 24/7.